The Operating System Behind Subscriber Economies.

Modern broadcast and digital service providers no longer operate as single-service businesses. CATV, IPTV, OTT, VOD, and Triple Play ecosystems demand a unified intelligence layer capable of managing subscribers, services, partners, billing, content access, payments, and field operations all in real time. This is where In Centre Solutions redefines operational control. In Centre Solutions’ AI-Integrated Operations Platform is engineered as a single, converged command system that governs the entire service lifecycle across television, broadband, voice, and on-demand platforms without fragmentation. Every subscriber, device, package, payment, and partner interaction is continuously analyzed, synchronized, and optimized by AI-driven intelligence. Unlike traditional Subscriber Management Systems that react to events, the In Centre Solutions platform anticipates operational outcomes. It predicts subscriber behavior before churn occurs, detects revenue leakage before losses accumulate, and recommends corrective actions before service degradation impacts customer experience.

AI-Integrated

AI-Integrated Subscriber Operations Platform

An AI-driven operations platform that unifies CATV, IPTV, OTT, VOD, and Triple Play services—turning subscriber data into predictive control, revenue intelligence, and scalable growth.

Subscriber Lifecycle Management

Manages the complete subscriber journey across all services.

New subscriber onboarding & KYC

Service activation, suspension, reconnection & termination

Multi-service subscriber profiles (TV, Internet, OTT, VOD)

Subscriber history & audit trail

Package, Bouquet & Bundle Management

Flexible control over service offerings.

Channel packs, OTT plans & VOD pricing

Bundle creation for Triple Play services

Promotional offers & custom pricing

Validity, renewals & auto-expiry rules

AI-Integrated Billing Engine

Unified billing for all service types.

Prepaid & postpaid billing support

Real-time recharges & invoicing

Proration, late fees & credit limits

AI-based billing anomaly detection

Online Payments & Collection Management

End-to-end revenue collection.

Subscriber self-service online payments

Multiple payment gateways & wallets

Auto reconciliation & receipt generation

Failed payment tracking & retries

LCO, Distributor & Partner Management

Hierarchical partner ecosystem control.

LCO & distributor onboarding

Subscriber mapping per partner

Commission, margins & settlements

Credit control & wallet management

Field Operations & Agent Management

Complete on-ground workforce visibility.

Collection & service agent assignment

Daily tasks & route allocation

Mobile apps for agents & supervisors

Performance & productivity tracking

Live Tracking & Geo-Location Tagging

Operational transparency and fraud prevention.

Real-time GPS tracking of agents

Geo-fenced check-in / check-out

Geo-tagged visits & collections

Route history & visit proof

CAS & DRM Integration

Secure service provisioning.

Subscriber entitlement management

STB / device pairing

Real-time activation & deactivation

Multi-CAS & multi-DRM support

AI-Driven Churn & Revenue Intelligence

Predictive intelligence built into operations.

Churn prediction & risk alerts

ARPU & revenue optimization

Upsell & cross-sell recommendations

Inactive subscriber detection

Complaint & Service Ticket Management

Centralized customer support.

Billing & service complaint logging

SLA-based ticket routing

Technician assignment & tracking

Resolution history & analytics

Inventory & Device Management

Hardware lifecycle control.

STB, modem & accessory tracking

Stock movement & allocation

Faulty, repair & replacement tracking

Partner-wise inventory visibility

Reporting & Business Intelligence

Real-time decision support.

Subscriber growth & churn dashboards

Billing, collection & aging reports

Partner & agent performance analytics

AI-powered predictive insights

Security, Roles & Governance

Enterprise-grade control and compliance.

Role-based access control (RBAC)

Maker-checker approvals

Full audit logs & activity tracking

Secure authentication & encryption

Multi-City, Multi-Operator & Multi-Country Support

Built for scale and expansion.

Region-wise configuration

Centralized control across locations

Multi-currency & multi-tax readiness

Africa and global market support

API & System Integrations

Open and extensible platform.

ERP & accounting integration

Payment gateways & wallets

SMS, WhatsApp & notification engines

Third-party CRM & analytics tools

Cloud-Ready & Scalable Architecture

Future-proof deployment.

Cloud, on-premise & hybrid options

High availability & performance

Disaster recovery & backups

Scales from thousands to millions of subscribers

Benefits of using AI Integrated Billing & Collection Solutions.

An AI-powered operations platform by In Centre Solutions that unifies CATV, IPTV, OTT, VOD, and Triple Play services into a single intelligent ecosystem driving smarter decisions, stronger revenue control, and seamless subscriber experiences at scale

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Frequently Asked Questions

An AI-Integrated Subscriber Management System is an intelligent platform that automates subscriber onboarding, billing, renewals, payments, complaints, partner operations, and analytics using artificial intelligence to improve revenue, retention, and operational efficiency.
This SMS is built for DTH operators, CATV cable networks, IPTV providers, OTT & VOD platforms, Triple Play operators, and Local Cable Operators (LCOs) managing single or multi-service subscriber ecosystems
AI continuously analyzes payment behavior, renewal patterns, collection delays, and agent activity to: Predict non-payments Trigger smart reminders Optimize collection routes Reduce revenue leakage
Yes. The platform supports both prepaid and postpaid billing, including real-time recharges, monthly invoicing, credit limits, grace periods, late fees, and automated service suspension or renewal.
Yes. It includes complete LCO, distributor, and agent management with subscriber mapping, commission calculation, wallet balances, credit control, and automated settlements.
Yes. The software offers GPS-based live tracking and geo-tagging for collection agents and technicians, capturing visit proof, route history, time spent, and location-verified collections
Yes. Subscribers can pay online using UPI, cards, net banking, wallets, and mobile payments, with instant posting to subscriber accounts and automated receipt generation.
Yes. The platform integrates seamlessly with CAS and DRM systems to manage entitlements, STB/device pairing, activations, deactivations, and content access control.
AI identifies early churn indicators such as delayed payments, reduced usage, complaints, and package downgrades, then triggers retention workflows like targeted offers and proactive engagement. (Keywords: churn management software, subscriber retention system)
Yes. The system is cloud-native, multi-city, and multi-country ready, supporting multiple currencies, regions, tax structures, and offline field operations—ideal for African markets.
Yes. It supports subscription-based, pay-per-view, rental, wallet, and bundle pricing models for OTT and VOD platforms with multi-device access control.
Yes. Operators get real-time dashboards covering collections, ARPU, churn, agent performance, outstanding dues, and predictive revenue trends powered by AI.
Yes. The system includes role-based access control, audit logs, device binding, encryption, and governance policies, making it safe for enterprise-scale deployments.
Yes. The platform provides API-based integrations with ERP, accounting, CRM, payment gateways, SMS/WhatsApp services, and third-party systems.
In Centre Solutions brings 12+ years of domain expertise in managing large-scale subscriber ecosystems, delivering AI-driven, scalable, and future-ready platforms trusted by operators across regions.