Every Device Accounted. Every Signal Assured
In modern broadcast and digital service networks, hardware is not just an asset it is the foundation of service delivery. Set-top boxes, smart cards, ONTs, routers, CAMs, remotes, and accessories move continuously across warehouses, LCOs, technicians, and subscriber homes. Any gap in tracking directly results in revenue leakage, service disruption, and customer dissatisfaction. The AI-Integrated Hardware Management System from In Centre Solutions is built as a native extension of our Subscriber Management System, ensuring every device is digitally tied to its lifecycle, entitlement, and revenue impact. Unlike standalone inventory tools, this system understands how hardware behaves in live networks. It continuously monitors device movement, usage status, pairing history, fault patterns, and recovery cycles using AI to detect anomalies, prevent misuse, and forecast replenishment needs before shortages occur. From procurement to warehouse, from technician assignment to subscriber activation, from repair to re-issuance every device action is recorded, verified, and intelligence-driven. The result is zero ambiguity, reduced losses, faster installations, and stronger operational governance.
Scales with Network Growth
An AI-integrated Hardware Management System by In Centre Solutions that brings absolute visibility, control, and intelligence to subscriber-linked devices eliminating losses, misuse, and operational blind spots across DTH, CATV, IPTV, OTT, and Triple Play networks.
Hardware Master & Device Identity Registry
Centralized registry for all hardware types (STB, smart card, router,
ONT, CAM, accessories)
Unique serial, MAC, and chip-level identification
Hardware categorization by service, technology, and network type
AI-Driven Device Lifecycle Management
Tracks hardware from procurement to decommissioning
AI predicts device aging, failure probability, and replacement timelines
Prevents over-issuance and idle stock accumulation
Subscriber-Device Mapping Engine
One-to-one and one-to-many device-subscriber binding
Real-time visibility of which device is active, idle, or misassigned
Automatic unbinding on disconnection or suspension
Technician & Field Issuance Control
Device allocation to technicians with geo-time stamping
AI validates installation legitimacy using visit patterns
Eliminates ghost installations and unauthorized swaps
Warehouse & Multi-Location Stock Control
Central, regional, LCO, and technician-level stock tracking
Live inward, outward, transfer, and adjustment logs
AI flags abnormal stock movement instantly
CAS & DRM-Aware Device Pairing
Hardware pairing enforced through CAS/DRM rules
Prevents unauthorized activation and signal leakage
Real-time entitlement sync with subscriber status
Fault, Repair & Refurbishment Management
Tracks faulty hardware with root-cause classification
Repair cycle monitoring with turnaround SLAs
AI suggests refurbish vs replace decisions
Hardware Recovery & Reverse Logistics
Device recovery workflows on churn, non-payment, or migration
Recovery success analytics by agent, LCO, and region
Loss attribution with accountability mapping
AI-Powered Anomaly & Fraud Detection
Detects duplicate serial usage
Flags abnormal re-pairing frequency
Identifies hardware circulating outside approved zones
Compliance, Audit & Governance Layer
End-to-end audit trail for every hardware event
Device-level accountability across teams and partners
Supports regulatory and internal audit requirements
Real-Time Dashboards & Hardware Intelligence
Live dashboards for stock health, active devices, fault rates
AI-generated insights for procurement planning
Predictive alerts for shortages and overstock
API & Ecosystem Integration
Seamless integration with SMS, Billing, CAS, DRM, ERP
Payment-linked hardware blocking/unblocking
Compatible with multi-vendor device ecosystems
Why choose our hardware management system
In Centre Solutions does not treat hardware as inventory. We treat it as a live, revenue-critical asset intelligently governed, continuously monitored, and deeply integrated into your subscriber ecosystem.
book demo