“Next-Gen CATV Management for High-Performance Networks.”
Our AI-powered CATV Subscriber Management System is a next-generation, cloud-native platform built to transform the way Multi-System Operators (MSOs), Local Cable Operators (LCOs), Hybrid operators, and multi-city networks manage their entire subscriber ecosystem. Designed for scale and engineered for reliability, the system unifies subscriber lifecycle management, package provisioning, automated billing, digital collections, LCO settlements, inventory logistics, customer support, and regulatory compliance into one intelligent operational hub. Whether you're managing a few thousand subscribers or millions across multiple states, the platform delivers zero downtime reliability, lightning-fast activations, 360° transparency, and deep business intelligence empowering MSOs and LCOs to grow revenue, reduce operational overheads, and elevate customer experience to world-class standards.
Run your CATV business on autopilot with AI
Take your cable operations to the next level with an intelligent platform that handles everything subscriber onboarding, package activations, billing, collections, technician workflows, inventory, and customer support automatically. Our AI engine predicts customer behavior, sends smart reminders, reduces churn, prevents revenue leakages, and optimizes field operations in real time. You get faster decisions, flawless accuracy, and complete operational control while the system does the heavy lifting.
Subscriber Lifecycle Management
- Add/Update/Delete subscribers
- Multi-address support (Home / Office / Temporary)
- CAF/KYC upload & auto-verification
- Connection type management: Analog, Digital, Hybrid
- Multi-TV and Multi-STB linking under one account
- Auto-assign LCO & area mapping
- Blacklisting, suspension & reconnection
- AI Enhancements
- KYC OCR: Auto-read Aadhaar, Passport, Driving License
- Duplicate Subscriber Detection
- Predictive churn alert based on payment patterns & complaints
- Auto-segmentation: High-value users, risky users, dormant users
- Smooth onboarding, zero manual errors, faster activations, and intelligent customer segmentation
Package & Channel Management
- A-la-carte / bouquet / broadcaster pack creation
- Multi-operator price configuration
- NCF configuration: Primary TV + Additional TV
- Regional, SD/HD, genre-based pack grouping
- Real-time activation/deactivation
- Seasonal, festival & promotional pack creation
- AI Enhancements
- Auto-suggest best packages based on subscriber usage
- NCF optimization engine
- Demand analytics showing most active & least active channels
- Maximizes ARPU and reduces customer complaints related to channel selection.
Billing & Invoicing Engine
- Automated monthly billing
- Prepaid & postpaid billing cycles
- Pro-rata billing for mid-cycle activation
- Multi-tax support (GST, local LCO charges, Surcharge)
- Bulk invoicing, PDF/email/WhatsApp delivery
- Auto-late fee calculation
- Credit limit management
- Corporate/Hotel/Enterprise billing
- AI Enhancements
- Predictive billing reminder suggestions
- Bill dispute detection
- Anomaly detection for unusually high/low charges
- Accurate, transparent billing with reduced revenue leakage.
Payment & Collection Management
- Online gateway integration (UPI, Wallets, Cards, Netbanking)
- Field collector app
- Payment reconciliation
- Auto-suspension for non-payment
- Cash/Cheque/DD entries
- Multi-mode receipt generation
- Ledger, outstanding, aging report
- Auto-renewals for prepaid customers
- AI Enhancements
- Forecasting of expected payment dates
- High-risk overdue customer alert
- Automated reminders via WhatsApp/SMS/IVR
- Collection route optimization for field agents
- Faster cash flow and maximum collection efficiency.
CRM & Customer Support Desk
- Ticket/complaint creation
- SLA monitoring & auto-escalation
- Technician allocation
- Service visit scheduling
- Feedback and rating system
- Complaint history tracking
- Multilingual script templates
- AI Enhancements
- AI chat assistant for customers
- Ticket auto-routing based on issue type
- Predictive "repeat complaint" alerts
- Sentiment analysis on customer messages
- Reduced call center workload and faster issue resolution.
Field Technician & Workforce App
- Assign technicians based on geography
- Job scheduling & real-time updates
- Geo-tracking of technicians
- Installation, repair, collection workflows
- Upload work photos & digital signatures
- Work completion reports
- AI Enhancements
- Technician route optimization
- Workload balancing engine
- Predictive spare requirement
- Auto-prioritization of urgent tickets
- Higher productivity and reduced operational delays.
Inventory & STB Management
- STB/Smartcard IMEI/barcode tracking
- Stock-in/Stock-out to LCOs
- Return, replacement, swap management
- Faulty box tracking
- Scrap management
- Multi-warehouse support
- LCO wise stock ledger
- Customer-linked STB history
- AI Enhancements
- Predictive STB demand forecasting
- Inventory aging alerts
- Auto reorder recommendations
- Theft/leakage anomaly detection
- Near-zero leakage and optimized stock availability.
LCO / Franchisee Management
- LCO onboarding & KYC
- Commission structure: per subscriber / per activation
- LCO-wise outstanding, revenue share
- Deep audit logs
- LCO performance analytics
- Auto-payout calculations
- Hierarchical multi-level structure (MSO → LCO → Sub-agents)
- AI Enhancements
- Risk scoring for LCO
- Performance-based payout suggestions
- Fraud detection
- Better partner management and transparent financials.
Distributor & Retail Channel Management
- Box allocation to distributors
- Retailer incentives & scheme configuration
- Sales performance tracking
- Commission engine
- On-field activation via retailer app
- AI Enhancements
- Retailer performance predictions
- Activation trend analytics
- Higher activation rate and efficient channel operations.
Broadcast Compliance & TRAI Regulations
- TRAI-compliant reporting
- Channel MRP management
- LCO revenue share
- NCF calculation
- CAS/DSC Integration APIs
- Audit logs
- Blackout, FTA, Pay channel rules
- Mandatory channel packs
- AI Enhancements
- Auto-detection of regulatory violations
- Smart compliance dashboard
- Zero legal issues and smooth regulatory audits.
CAS/DSC/Headend Integration
- Real-time activation/deactivation
- Fingerprint, banner, messaging controls
- EPG integration
- Entitlement management
- Multi-CAS support (Conax, Nagra, Verimatrix, Irdeto…)
- AI Enhancements
- Failure prediction for CAS commands
- Auto-correction of failed entitlements
OTT / Hybrid Add-On Integration
- OTT bundle subscription management
- STB + OTT dual billing
- App activation management
- Device linking/unlinking
- Usage analytics
- AI Enhancements
- Predictive OTT upsell suggestions
- Smart bundle creation engine
AI Revenue Intelligence & Dashboards
- Multi-level dashboards (MSO, LCO, Technician, Admin)
- ARPU, churn, outstanding, activation heatmap
- Revenue leakage monitor
- Broadcast partner settlement report
- AI Enhancements
- AI anomaly detection
- Predictive revenue forecast
- Subscriber growth trends
- Auto-generated management reports
Marketing Automation Engine
- SMS/Email/WhatsApp broadcasting
- Campaign creation (Seasonal, Upsell, Retention)
- Referral code & rewards
- Coupon & discount manager
- AI Enhancements
- Auto-targeted campaigns
- Personalized offers
- AI-generated marketing message templates
Admin & Security Management
- Role-based access
- Permission matrix
- IP/device restrictions
- Activity logs
- API keys, webhook integrations
- Multi-country timezone support
- AI Enhancements
- Threat detection
- Auto log-out for inactive/suspicious sessions
Our Paycable SMS Development Process
Understanding
Gather all the information about your business.
Analysis
Analyze all the data and group them.
Proposal
Provide a fixed-cost proposal for your project.
Recommend/
Development
We recommend the right process to implement Odoo specific to your business.
QA Testing
QA testing, user testing & beta testing.
Go Live
We provide ongoing support & maintenance.
“Powering the Future of CATV with Intelligent Automation.”
Experience a new era of cable operations where every workflow billing, provisioning, collections, CRM, technician routing, and inventory is fully automated and intelligently optimized. Our AI engine analyzes patterns, predicts risks, and drives smarter decisions, giving MSOs and LCOs complete control with minimal manual effort. Faster operations, higher revenue, and flawless customer satisfaction all powered by intelligent automation.
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